Customer Service


319 Banff Ave

Banff, AB, T1L1B3


403 762 3725


 **Please note, due to the Covid-19 pandemic we will not be accepting returns, warranties or exchanges at this time. 

All sales are final.



Orders are shipped on business days (Monday through Friday). Expect your package to be shipped out in the next 2 business days* following the day you place an order. (The shipping service you select does not affect the processing time of your order). If you need your order to arrive sooner, you can choose a faster shipping method or call us Toll Free 1-403-762-3725 EXT 6 to speak with someone about alternative methods. We will try and accommodate as much as possible.

 * Please allow for extra processing time during the COVID-19 pandemic. During this time we are operating on minimal resources so there may be delays in order processing. Any order inquiries can be sent to 



Any information that we receive from you is strictly confidential and will solely be used by our sales system to help with purchases or returns in the future. The information provided will not be shared with any outside party.



By using our web site and providing the requested information (shipping address, telephone number, and e-mail address), you accept that we stock and use this information. Should our confidentiality policy change, we will publish all modifications in these pages to keep you well informed.



We reserve the right, at any time after receipt of your order, to accept or decline your order for any reason. We may need to verify any information you provide before we accept an order. Item availability and prices of all products sold on this site are subject to change without notice. We reserve the right to limit quantities of certain items. In the event that our online stock is incorrect and we are unable to fulfil your order, we will notify you before proceeding with an exchange or refund.